zheka7:

Maybe your version of Pinnacle Studio is not the latest version which is 9.4.3?

If you are using Pinnacle Studio 9.3 you should be able to upgrade it by downloading the 9.4.3 patch at the following URL:

http://www.pinnaclesys.com/PublicSit...mode=documents

(scroll down partway through the page to get to it)

That might solve your problem, but unfortunately I cannot guarantee it.

I believe 9.4.3 is the most stable version of Pinnacle Studio right now, so you would probably do well to make sure you are using this version in any event.

If you are using 9.4.3 and still have the problem, let us know and we'll think some more.

BTW posting the large image takes a long time to load and creates issues with the forum display...maybe just crop it to the small error window next time to make the thread easier to read...thanks