Video Editing Forums: Digital Director - View Single Post - Mpeg-2 Encoding/Decoding Plugin

Scooter · #3 (**permalink**) 01-10-2006, 06:59 PM

zheka7:
It is not that this thread has not been read but maybe just maybe no one has experienced this problem and no solution can be given. I promise you that this forum is full of very, very good people who are full of knowledge and can help in areas.

Here is my crack at your problem as I have never experienced this before but here goes.

Possibility
1) Make sure your pop-up stopper is turned off and that this is not stopping the transmission download

2) A Firewall could also possibly be stopping the download. Turn off.

3) Contact Pinnacle support directly via e-mail or call. They have helped me in the past with some little things and may be able to give some direction to your problems.

Again, I am by no means an expert but have seen something similiar (Option 1 and 2) happen in another program update I did a while back. Not with Pinnacle but again something else. Just maybe this works for you and wish you well. Please keep us posted if you find an answer so that in the future, someone else may be able to benefit from your experience.

Scooter