Video Editing Forums: Digital Director - View Single Post - Well Studio 10 is here what are your thoughts

Scooter · #17 (**permalink**) 12-06-2005, 06:34 PM

New Info that may be beneficial to ALL about Version 10.

Well after much fuss and completely reinstalling everything from 7 to 8 to 9.4.3 I am finally back up and running. However I would like to share some information that I have learnt from talking for several hours with a Pinnacle Tech who took the time to work with me very closely. It was a very good tech call I have to admit even though I should never have had to make it in the first place.

1) Obviously as most of you have already found out, this upgrade is a substantial, and I mean substantial, resource hog. You will need to be sure that you have what you need before installing this upgrade as it will be extremely slow if not. 1 gig of ram min is what I am being told highly recommended.

2) DO NOT PAY ATTENTION to what they say the system min requirements are on the package. I have been told that even though I meet minimum in some cases and above in others, you need to look above at least 1 to two steps. Video card needs to be 256 if possible. Also need to be sure that your card handles Direct X 9 which is a key. They are finding that the most number of calls they are getting relates to lack of what is needed to utilize this program upgrade even though you may have been working fine in 9.

3) MAJOR NOTE: Do not run any type of firewall software when you install and utilize the program. Apparently this is a biggy and many do not know this information.

Now I am by no means an expert nor claim to know everything, but I just wanted to share what I have experienced and what to expect.

Patches are on the way and they are fully aware of some very serious problems that have come up. They have already released at least one patch. I understand in talking with the representative that they will be releasing a substantial patch at the end of Jan. or first part of Feb. Obviously this could change but that is the rumor.

I hope this is helpful to some of you and I wish you well.

Scooter