OK, I jumped in a bit quick there and was working from memory. teh answer i should ahve given is...
The only resolutions that do not require rendering for JPGs are 720x480 in NTSC and 720x576 in PAL. The quoted resolution was 768*576 so unless that was a lie then this should explain why they needed rendering.
Also, it's highly recommended to use 32 bit TARGA files not TIFF as I said before.
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