The camcorder is made by Sharp model VL-Z8H.
I've tried using Edit Studio and Videowave III to transfer the video but the same problem occurs with both.
I'm using a DV cable from the PC to the camcorder.
My operating system is Windows XP. I have 2 hard disk drives - 160GB each - with a master/slave relationship. The hard disk with the video and software on (the slave) I reformatted to the NTFS file system to be able to build a file larger than 4GB but the master drive is still FAT32. Could that be anything to do with it?